Targeted emails, automated messages and push notifications in one place.
Well-functioning communication creates security, transparency and identity for your club. Racket iQ gives you the tools to reach everyone, or exactly the right people at the right time.
A complete log of outbound email, fed straight from the mail provider. See what was delivered, opened, clicked, bounced or refused, so when a member says they never got the confirmation you can check rather than guess.
Set a rule once and the right email reaches the right member on its own, at any hour. It starts with bookings, so a member who has gone quiet gets a well-timed nudge without anyone remembering to send it. Memberships, events and points triggers follow.
Filter your customers however you like, say everyone on Membership A who is still active, then write to precisely that group in a few clicks. Send to everyone who matches, or pick individuals out of the list.
Every system email has been redesigned, and there is a new Important Message field that sits at the very top. Use it for the thing a member must not miss, like the door code for their booking.
Courts, pricing rules and checkout
Plans, benefits and auto-renewals
Your club's site, easy to update
Training, tournaments and leagues
Billing, payments and reports
Players fill their own courts
Occupancy, revenue and churn
Profiles, notes and history
Gear, merchandise and vouchers
iOS and Android, on your brand
CRM, cloud and access control
Keys, endpoints and webhooks